If there is anything else you need assistance with please visit our contact us page for more.
Below are some of the common questions about orders
Use your tracking number sent to you via E-mail or get in touch and we will assist you.
Please contact the shipping provider to get more insight regarding the status of your parcel.
This can often be a delay in tracking updates, or alternatively, there may have been an attempted delivery, but nobody was home.
If your tracking is stating an 'attempted delivery' please get in contact with your local post office to rearrange a delivery or a collection.
If after this, you still can't locate your order, please contact us and we'll be more than happy to assist!
2. Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
We have a 30 Day Money Back Guarantee - not completely satisfied with our product? Return it for a full refund. Get in touch and we will assist you.
The average shipping times are 2-5 days
We ship to the following EU countries:
Below are some common questions about our products
All of your products have been organically sourced and certified.
The extraction depends on the mushroom. Click here for more information or review the individual product pages for the extraction methods.
There is no difference in terms of benefits. The only difference is preference of use.
Our mushrooms come from different regions throughout the world. Each farm carefully selected for their generational know-how and farming methods. We work with farms in Inner Mongolia, Siberia, FuJian, ZheJiang, JiangSu, JiLin
If you have a mushroom allergy, you should not use these mushroom extracts.
Please visit the individual product pages for detailed guidance on medication.
While medicinal mushrooms can offer some great benefits during pregnancy such as strengthening immune health, improving digestion and of course the much needed energy boost, there is unfortunately not yet enough information regarding studies during pregnancy and whilst breastfeeding where we can confidently give advice.
The best would be to consult with your consultant and or midwife.
The 8 mushroom blend is great for overall health whereas if you are treating something specific or trying to improve something specific then it is best to opt for that specific mushroom so you get a full dose.